INCLEMENT WEATHER POLICY:
The safety of our customers and staff is very important to us. In the event of inclement weather or unsafe road conditions, Stratosphere may close early or open later than scheduled. Updates will be posted on the home page of our website as well as our Facebook page.
If the park is closed due to inclement weather, pre-purchased tickets for that day may be refunded or rescheduled to a new date.
Groups and parties that are scheduled on a date that the park is closed due to inclement weather, will be notified via phone or email that the park is unable to open. Guests are offered a choice of 2 options:
Option 1: Groups or parties may reschedule their event for another date. Deposit will transfer to the new date.
Option 2: Groups or parties may choose to cancel their event and receive a refund for the deposit amount.
PROGRAM SCHEDULE DURING INCLEMENT WEATHER:
If Carroll County Public Schools are closed, Jumping Beans and Homeschool Programs will be cancelled for that day.
If Carroll County Public Schools are delayed, Jumping Beans program will be cancelled and Homeschool Program will remain as scheduled.